Goodyear Auto Service

Mike 2 months ago

I came in 10 minutes before they closed and had a loud noise (grinding noise) they took me in even though they were getting ready to close to help me out they got the shield taken off that was rubbing on my drive shaft. And got me back on the road in 10 minutes. Shout out to them excellent job to them great and friendly people.

Marsha Whipple 3 months ago

Fantastic service. Everyone there was amazing. There was little money made on my issue so that shows that they are great no matter what. I needed a new tire, covered by road hazard, and a new rim. I ordered the tire, paid for it and had the new rim delivered. they took care of everything and I had my car back as quickly as possible. Over an above. BTW, now retired but used to co own a auto repair shop.

Delmar T. Speed 5 months ago

30 days after purchasing nine hundred dollar set of tires. One tire was ten pounds light air pressure. I called and spoke to kevin who told me he couldn't get me in for 8 days, so I went to put air in the tire to wait for the appointment.The valve would not take the air. I called back to speak to somebody. Samantha answered the phone and said. Let me put you on a brief hold. After 12 minutes on this brief hold, I called from another phone she answered. Immediately while I was on hold with the other phone. ignoring my call on hold i explained the tire was not taking air through the valve and that I could not wait for ten days.She told me there was nothing they could do.I went to tire depot, and they fixed it in ten minutes.And charged me twenty dollars for a new valve. Very poor customer service at this goodyear location. I had experienced this while they were putting the new tires on the car.But I chalked it up to them being understaffed. I do not recommend this tire shop for anybody. Looking for good customer service. And new tires.

Him McGraw 6 months ago

Samantha (the manager) and Tyler (the technician) were absolutely fantastic! I took my car in for an inspection and it turned out I needed all of my rotors and brake pads replaced. Tyler showed me each item that needed replacing and explained to me what work needed to be done in each area. The service was also extremely affordable for the amount of work that needed to be done. I really value the expertise and transparency at this location - I wouldn’t take my car anywhere else!

Jerry Whalen 7 months ago

I had an unexpected issue with my door handle one morning before work. I went to the Goodyear Auto Service on Main Street in Buffalo, NY to schedule an appointment to fix my door. Kevin, and their staff, dismissed the need for a separate appointment and promptly fixed my door right away. It was a wonderful and generous experience!